Cookie Policy

 

Last Modified: December 16, 2022

The policy of Spanx is to be transparent to its users about its privacy-related practices. This Cookie Policy provides detailed information about how and when we use cookies. This Cookie Policy explains these technologies and, where applicable, how you can choose to control them. This Cookie Policy is part of our more comprehensive Privacy Policy and is a legally binding agreement between Spanx and you as a user of our Sites.

We may change this Cookie Policy at any time and will post a notice of such changes on our Site. Please check back to review any updates to this Cookie Policy. The last modified date at the top of this page indicates when this Cookie Policy was last revised. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Site.

1. DOES SPANX USE COOKIES?

Yes. As described in our Privacy Policy, we use cookies and other technologies to ensure everyone who uses our Site has the best possible experience. We hope that this Cookie Policy helps you understand our use of cookies and other tracking technologies. If you have any further questions regarding this Cookie Policy or requests, please contact us at our contact information provided below in Section 8.

2. WHAT IS A COOKIE?

A cookie is a small file placed onto your device from our servers. They are widely used in order to make websites and cloud-based services work in a better, more efficient way. For example, they can recognize you and remember important information that will make your use of a website or cloud-based service more convenient (for example, by allowing you to enter a password less frequently or remembering your user preferences).

3. WHAT COOKIES DO WE USE?

We use different types of cookies on our Site to make your interaction with our Site easy and meaningful – strictly necessary cookies, functionality cookies, analytics cookies, and advertising cookies.

We use cookies that are session-based and persistent. Session cookies exist only during one session. They disappear from your computer or device when you close your browser software or turn off your computer. Persistent cookies remain on your computer or device after you close your browser or turn off your computer. You can control the use of cookies at the individual browser level, but note that if you choose to disable cookies, it may limit your use of certain features or functions on our Site.

Below we describe the different types of cookies we may use on the Site and our purpose for using them. You may opt out and limit which cookies apply to your use of our Site – more information on how to change your cookie preferences are provided in Section 5 below.

A. Strictly Necessary Cookies.

Some cookies are essential to the operation of our Site. They are used to facilitate our log-in process, authenticate users, and enable you to navigate the Site and to use its features. They are also used by our customer service team for in product messaging and analytics. Without these cookies, we may not be able to provide certain services or features, and the Site may not perform as smoothly for you as we would like.

Because strictly necessary cookies are essential to operate our Site, if you choose to purchase a product on our Site, there is no option to opt out of these cookies.

B. Functionality Cookies.

In some circumstances, we may use functionality cookies. Functionality cookies allow us to remember the choices you make while browsing on the Site, and to provide enhanced and more personalized content and features, such as customizing a certain webpage or application page, remembering if we have asked you to participate in a promotion and for other services you request, like watching a video or commenting on a blog. In order to permit your connection to the Site, our servers receive and record information about your computer and browser, potentially including your IP address, browser type, and other software or hardware information. All of these features help us to improve your visit and assist in navigation of the Site’s features.

To manage your use of functionality cookies on our Site, or to opt out of their use, follow the instructions in Section 5 of this Cookie Policy. Note that opting out may impact the functionality of the Site.

C. Analytics Cookies.

We and our service providers may use analytics cookies, which are sometimes called performance cookies, to collect information about your use of the Site and enable us to improve the way the Site works. Analytics cookies collect information about how you use the Site, for instance, which pages you go to most. The information allows us to see the overall patterns of usage, help us record any difficulties users may have while using the Site and show us if our advertising is effective.

To manage the use of analytics cookies on our Site, or to opt out of their use, follow the instructions in Section 5 of this Cookie Policy. Note that opting out may impact the functionality of the Site.

D. Advertising Cookies.

We may also use cookies and similar tools to correlate your use of the Site to personal information obtained about you. For example, if you have asked us to provide you information about our upcoming campaigns, our services or any promotions, we may utilize our cookie and/or clickstream data about your activities when you engage with us on the Site. By evaluating this information, we may more clearly target the information we provide you to the specific items we think you will find interesting, based on your prior online activities and preferences.

We also use third party advertising cookies. We and our service providers and third parties may use advertising cookies to deliver ads that we believe are more relevant to you and your interests.

To manage the use of advertising cookies on our Site, or to opt out of their use, follow the instructions in Section 5 of this Cookie Policy. Note that opting out may impact the functionality of the Site.

4. THIRD-PARTY COOKIES ON THE SITE.

The "Cookies Used on Our Site" table lists cookies that may be used on our Site.

Cookies Used on Our Site 

Provider 

Purpose 

Type of Cookie 

Privacy Notice of Provider 

Google Analytics (_gid, _ga, AEC, OTZ, _ga_***, utm_source, utm_medium) 

Services usage analytics 

Performance / Analytics 

https://privacy.google.com/businesses/rdp/ 

Google Ads and Doubleclick (IDE, 1P_JAR, NID, gcl-au) 

Marketing and advertising 

Behaviorally Targeted Advertising 

https://privacy.google.com/businesses/rdp/ 

Bing (MUID, MR, _uetvid, _uetsid) 

Marketing and advertising 

Behaviorally Targeted Advertising 

https://privacy.microsoft.com/en-us/privacystatement  

Facebook (_fbp, globalId) 

Marketing and advertising 

Behaviorally Targeted Advertising 

https://www.facebook.com/privacy/policy/

Optimove/Mobius Solutions (optimove_id) 

Marketing and advertising 

Behaviorally Targeted Advertising 

https://www.optimove.com/privacy-policy 

Pinterest (_pinterest_sess, _pinterest_ct, _pinterest_ct_rt, _epik, _derived_epik, _pin_unauth, _pinterest_ct_ua, _routing_id)

Marketing and advertising 

Behaviorally Targeted Advertising 

https://policy.pinterest.com/en/privacy-policy

Shopify (cart_sig, cart_ver, cart, cart_ts, keep_alive, secure_customer_sig, shopify_pay_redirect) 

Necessary for the functioning of the website 

Essential 

https://www.shopify.com/legal/privacy

Shopify (_y, _s, _shopify_sa_t, _shopify_s, _shopify_sa_p, _shopify_y, orig_referrer) 

Reporting and analytics 

Performance / Analytics 

https://www.shopify.com/legal/privacy  

Attentive (IR_***, _kla_id, irclickid, _pin_unauth, spa_cookie_notice, fs_uid, IR_PI, _attentive_pv, attentive_dv, FPID, FPLC, _ttp, _attentive_ss_referrer, _attentive_cco, _attn_, IR_gbp, mdLogger, fs_cid, _tt_enable_cookie, ttp, _attentive_id) 

Marketing and advertising 

Behaviorally Targeted Advertising 

https://www.attentive.com/privacy

Kampyle/Medallia (kampyleSessionPageCounter, kampyleUserSessionsCount, kampyleUserSession, kampyle_userid) 

Marketing and advertising 

Behaviorally Targeted Advertising 

https://www.medallia.com/privacy-policy/  

Verizon Media

Marketing and advertising 

Behaviorally Targeted Advertising 

https://www.verizon.com/about/privacy/cookies

WarnerMedia, LLC

Marketing and advertising 

Behaviorally Targeted Advertising 

https://www.warnermediaprivacy.com/policycenter/privacy-policy/

Klaviyo 

Marketing and advertising 

Behaviorally Targeted Advertising 

https://www.klaviyo.com/legal/privacy/privacy-notice

IPONWEB GmbH 

Reporting and analytics

Performance / Analytics

https://www.iponweb.com/policies-legal/iponweb-privacy-policy/

Impact

Marketing and advertising 

Performance / Analytics/Advertising

https://impact.com/privacy-policy/

The Rubicon Project, Inc.

Marketing and advertising 

Performance / Analytics/Advertising

https://www.magnite.com/legal/website-cookie-statement/

Index Exchange, Inc. (CMID, CMO, CMPS, CMPRO, CMTEST, CMTS, CMRUM3, CMDD, CMGO)

Reporting and analytics 

Analytics 

https://www.indexexchange.com/privacy/

The Trade Desk Inc. (TDCPM, TDID)

Marketing and advertising 

Behaviorally Targeted Advertising 

https://www.thetradedesk.com/us/privacy

ByteDance Ltd. (_ttp)

Marketing and advertising 

Behaviorally Targeted Advertising 

https://www.tiktok.com/legal/page/us/privacy-policy/en

5. HOW YOU CAN CONTROL COOKIES ON OUR SITES.

If you want to control the cookies that are placed on your computer or other device, you can change browser settings as provided in this Section, or you can view cookies stored on your hard drive, choose whether or not to permit cookies to be set by default by changing browser settings as provided in this Section, or delete the cookies stored on your hard drive. For information on how to use the browser of your mobile device to amend cookie settings, you may need to refer to your mobile device manual. 

Please be aware, however, that your decision to control cookies may affect your experience of our Site – you may not be able to access all or parts of the Site.

The main web browsers allow you to change your cookie settings directly through their sites. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful; otherwise you should use the ‘Help’ option in your browser for more details. 

The following third-party links contain additional information about cookies and other helpful information on your ability to control what cookies apply to you. Please note, however, that these links will take you to third-party sites over which Spanx has no control: 

Link to Site Description
www.allaboutcookies.org/manage-cookies/index.html offers comprehensive information on how to amend the settings of a wide variety of browsers, details on how to delete cookies from your computer, and more general information about cookies
www.aboutcookies.org offers comprehensive information on how to amend the settings of a wide variety of browsers, details on how to delete cookies from your computer, and more general information about cookies
www.networkadvertising.org offers a comprehensive listing of opt-outs for advertising platforms, however, note that there are many more networks listed on this site than those used by us at Spanx.

6. “DO NOT TRACK” SIGNALS.

Some web browsers may be configured to send Do Not Track signals to websites, or users may use similar mechanisms, to indicate a user’s preference that certain web technologies not be used to track the user’s online activity. The Site does not accept or process such Do Not Track signals or similar mechanisms, except as required by applicable law.

7. OUR PRIVACY POLICY.

This Cookie Policy only contains information about Spanx’s use of cookies. Please see our Privacy Policy for a detailed description of how we collect, use, and disclose information about our users.

8. CONTACT US.

If you have any comments or questions about our Site, including our use of cookies, please contact us at privacy@spanx.com or write to us at Spanx, LLC, Attn: Privacy Inquiry, 3035 Peachtree Road NE, Suite 200, Atlanta, GA 30305, U.S.A.