We want to hear from you! As a Spanx Customer, we invite you to participate in the Spanx community by sharing authentic feedback about our products. Your opinion is so important to us and helps other SPANX shoppers find the right products for them.
Who Can Create Customer Reviews
Anyone who is at least 18 years old and has purchased a SPANX® product on www.spanx.com or from a SPANX® retail location may create a customer review. By submitting a review, you agree to abide by these guidelines, as modified from time to time.
Content that is Not Allowed
The Customer Review feature is intended to provide helpful, relevant content to our customers. Your review should be authentic and based upon your own experience with a particular SPANX® product. While we want to provide customers with a platform to share their experiences with our products, we limit customer reviews to one review per product and reserve the right and sole discretion to remove or refuse to post content that includes any of the following, without limitation:
Inappropriate Content:
- Obscenities and profanity
- Pornographic, lewd or sexually explicit content
- Personally identifiable information about yourself or others, including without limitation phone numbers, e-mail addresses, mailing addresses, or other personally identifiable information
- Images including people other than the customer submitting the review/content
Promotional or Commercial Content:
- Content regarding your own or someone else’s products or services
- Content regarding competitive products or services
- Advertisements or solicitations, including URLs/links to other websites
False, Misleading or Inauthentic Content:
- Impersonating other people or organizations
- Using fake personas
- False information about our products or services
Offensive Content:
- Libelous, defamatory, harassing, threatening or inflammatory content
- Name-calling and personal attacks of other customers
- Discriminatory content
Infringing Content:
- Content that infringes the intellectual property or proprietary rights of others
Illegal Content or Activity:
- Content that encourages or discusses illegal, violent or fraudulent behavior
- Content advocating, threatening or joking about harming yourself or others
- Content advocating dangerous misuse of a product
Irrelevant and/or Unhelpful Content:
- Content that is not relevant to any specific SPANX® product
- Questions or comments about orders, shipping, customer service, how to improve or modify a product
- Comments regarding another customer’s review
Spanx is not obligated to post your submission. If you have questions regarding why your submission was rejected or removed from the website, please contact insights@spanx.com.
Comments regarding product ideas will not be posted, but if submitted, will be governed by our Idea Submission Policy located at https://www.spanx.com/idea-submission-policy. For any content you submit, you grant to Spanx a non-exclusive, sub-licensable, fully paid-up, perpetual, irrevocable, royalty-free, transferable right and license to use, display, perform, transmit, copy, modify, delete, adapt, publish, translate, create derivative works from, sell and distribute such content and to incorporate the content into any form, medium, or technology, now known or hereafter developed, throughout the world, all without compensation to you. For this reason, do not send us any content that you do not wish to license to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. In addition, you grant to Spanx the right to include the name provided along with the content submitted by you; provided, however, Spanx shall have no obligation to include such name with such content. We are not responsible for the use or disclosure of any personal information that you voluntarily disclose in connection with any content you submit. You represent and warrant that you have all rights necessary for you to grant the licenses granted in this section. You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding content that you may have under any applicable law under any legal theory.