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Return and Exchange Policy & Instructions

Where did you make your purchase?

how it works

1

Submit Your Return or Exchange

Click the button above to return your purchase within 30 days of your delivery date. All items must be in their original, tagged condition. US customers may not return items marked Final Sale. UK and EU customers please reach out to contactus@spanx.com to return items marked Final Sale

 

Customers in the US can choose to create an exchange and to receive their refunds either in the form of a gift card or as a refund to their original form of payment

 

UK and EU customers will receive a refund to their original form of payment.

2

Drop Off Items

In the US, take your items to your local postoffice, Fed Ex, or an authorized Walgreens.Outside of the US, take your items to the closest DHL Location.

To ensure you receive a timely refund, package each order with their corresponding labels.

3

Get Your Refund

We carefully inspect all items once your return is received, which can take up to 7 business days after delivery to our warehouse. Returns are subject to a return shipping fee. This fee is deducted from your refund on receipt of your return.

 

For more information about return shipping fees for your
location, please see “What is the return policy” below.

Frequently Asked Questions

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